OOCL Cookies Policy

Our website uses technologies like cookies and tracking software to facilitate website functions, personalise your experience, and gather statistics to help tailor our services. This policy explains how these technologies are used and your choices regarding them.

  1. What Are Cookies?

A cookie is a small text file stored on your device to recognise it during recurring visits. Cookies are harmless; they do not retrieve other information from your device nor carry any viruses or damaging files.

Types of Cookies We Use:

  • Session Cookies: Temporary cookies that store information for your current session only, deleted when you close your browser.
  • Preference Cookies: Cookies that remember your choices, such as login details and preferences, with a maximum duration of one year.
  1. Use of Tracking Technologies

We use tracking software to monitor website traffic patterns and analyse usage. This helps us design and develop the website layout, enhance the user experience, and understand how users interact with features like web chat and email content.

  1. Data Collection & Processing

Some cookies and tracking technologies may collect limited personal data, like IP addresses. This data collection relies on the contract of carriage as the legal basis and serves the following purposes:

  • Improve the website layout and design.
  • Facilitate website functionality and operations.
  • Enhance our services for better relevance and personalisation.
  • Provide a customised experience based on your usage of our site.
  1. Managing Cookies and Tracking Technologies

You can disable or delete cookies at any time by following your browser’s instructions. However, please note that certain website functionalities may be limited without cookies.

  1. Data Sharing with Sub-processors

We share the minimal personal data necessary with trusted sub-processors who assist us in providing our services. These sub-processors only process your data on our behalf, with strict legal, technical, and organisational measures to ensure secure handling and adequate protection.

Strictly Necessary Cookies

Name Purpose Expiry
fs_cookie_consent Record whether the user accept the cookie 1 Month
django_language User prefer display website language 12 Months
site-warning-dismissed User dismissed top warning bar or not 1 Day
sessionid Static resource session identifier Session
keyclock User login Session
token User login Session
ectimgcaptcha Website login verification code ID Session

Function Cookies

Name Purpose Expiry
Path Live Chat Widget Session
MicrosoftApplicationsTelemetryDeviceId Live Chat Widget 12 Months
MicrosoftApplicationsTelemetryFirstLaunchTime Live Chat Widget 12 Months

Statistical Cookies

Name Purpose Expiry
_ga Collects site and page visit statistics 24 Months
_ga_[trackingid] Collects site and page visit statistics 24 Months
Hm_lpvt_[siteid] Timestamp for current view current page Session
Hm_lvt_[siteid] Timestamp for the first time of view current page 12 Months
HMACCOUNT Visitor Identifier Used to send data to Baidu about the visitor's device and behavior. Tracks the visitor across devices and marketing channels Session
HMACCOUNT_BFESS Visitor Identifier Used to send data to Baidu about the visitor's device and behavior. Tracks the visitor across devices and marketing channels Session
_pk_id Stores a unique visitor ID 13 Months
_pk_ses Session cookie temporarily stores data for the visit 30 Minutes
_pk_ref Stores attribution information (the referrer that brought the visitor to the website) 6 Months
_pk_testcookie Temporary cookie to check if a visitor’s browser supports cookies (set in Internet Explorer only) Temporary cookie that expires almost immediately after being set
_pk_hsr Session cookie temporarily stores Heatmap session data when using the Matomo Heatmap feature 30 Minutes