E-Trucking Terms & Conditions

Applicable to Indonesia


1.    The rate information is given as the best reasonable estimate and is subject to changes.

2.    The Booking Confirmation does not serve as a quotation and cannot be used by the Booking Party to place further bookings.

3.    Acceptance of booking requests is always subject to capacity and equipment availability at both the time of receipt by us of your booking request and the date of confirmed delivery.

4.    OOCL Logistics reserve the right to decline booking notwithstanding any issuance of Booking Confirmation, transport documents or receipt of the Foods, if the cargo weight may exceed any regulatory or other restrictions in any applicable country location.


1.    All fees and or charges must be paid in accordance with the due date stated on the invoice.

2.    OOCL Logistics reserves the right to seek legal action against any customer in malicious arrears on them after sales payment or overdue payment.

3.    All sums specified on this E-Trucking Platform or otherwise are exclusive of any sales taxes and/or any other taxes relating to the supply of the products or services, which shall be paid by the Registered User at the applicable rate.

Trucking Service

1.    The price quoted is pure trucking cost only and does not include any additional costs such as customs clearance, any multi-stops, dangerous goods, cooling chassis, HS-seals etc.

2.    Prices quoted are FOT (Free on Truck) basis, excluding cargo loading and unloading.

3.    Prices quoted are subject to Escort Fee (if needed)

4.    Toll and fuel charges are included in base rates. We reserve the right to implement fuel floaters on fuel when the price increases significantly.

5.    Trucking service only applies to standard containers and is subject to weight limitations. The maximum payload for all motor transportation is 24 tons per 20’ container and 30.4 tons per 40’ container. The maximum payload for live reefer is lower due to heavier chassis. The mentioned weight limitations are for German deliveries only. For other countries, lower weight limits may apply.

6.    If the above weight limit is exceeded, an overweight fee will be incurred, and the overweight fee will be quoted according to the specific conditions of the shipment.

7.    Trucking costs may be adjusted with market changes, especially for holidays (such as New Year, Idul Fitri and other road restrictions during special events), subject to further negotiations.     

8.    Details of the trucking service arrangement, in the standard format, should be sent to our customer service team at least two working days before loading. Loading references and necessary documentation which are needed for loading must be submitted unsolicited. Otherwise, the transport cannot be guaranteed as planned, and any related costs will charge to the customer.    

9.    We shall only confirm and arrange the trucking service after receiving and verifying the business information (including detailed packing address and other information) when the requirements in clause eight are deemed fulfilled.

10.    Any transport cancellation less than one working day before the agreed appointment date may result in a waste trip and other additional costs, which we will charge to the customer.

11.    Suppose the customer cancels any trucking services within 24 hours (or 1 working day) before the appointed pick-up time. In that case, there may be a corresponding cancellation fee, which will be charged according to the actual situation. If the cancellation occurs after the vehicle departs, then the standard trucking cancellation fee will be applicable.

12.    The customer will be responsible for all costs incurred from the delay of customs declaration if the customer or their agent arranges their own customs declarations. The same applies to delays beyond the forwarder’s control (e.g. act of god or strike).

13.    The trucking service is subjected to all relevant charges for terminal operation related to the shipping company or the third-party operation fee (including but not limited to):
a.    Container lift-on and lift-off fee
b.    Port charge
c.    Depot charges    
d.    Container early pick-up fee
e.    Seal fee
f.    Carrier local charges

14.    For Import shipment, then Import Duty shall be the responsible by customers and must be settled before the clearance. 

15.    If you have questions about our trucking services and the relevant charges/fees, please contact OOCL Logistics customer service in your area.

16.    Rate and Services offering subject to OOCL Logistics Business Terms and Conditions.

Additional Surcharges

1.    Overtime, if any: 50% from trucking charge: Applicable when the unloading process takes more than 8 hours upon trucking arrival at destination.

2.    Overnight trucking: 100% from trucking charge.

3.    Rates are subject to VAT 1.1%.