E-Customs Solution Terms & Conditions

Applicable to Qingdao, China

1.    Quotation on the E-CHB platform for CHB business in Qingdao is per document and includes basic handling charge only, six free commodity names and up to 50 commodity names. The additional cost would be applied to extra lines of the name. 

2.    Mandatory documents required for providing customs services in Qingdao:
•    Commercial invoice(s) 
•    Packing list(s)
•    Customs declaration Sheet

3.    Additional documents (where applicable)
•    Bill of Lading

4.    Only after receiving and verifying the business information and above-listed documents can OOCL Logistics confirm and arrange the CHB service.

5.    OOCL Logistics would only offer CHB service to customers who possess a Customs Registration Certificate.

6.    Please make the booking request at least two working days before the shipment ETA/ETD. Necessary documentation must be submitted unsolicited. Otherwise, the CHB service cannot be guaranteed.

7.    OOCL Logistics reserves the right to dismiss any customs clearance order for causes including but not limited to the buyer being in payment default, documents missing for due and proper customs declaration and goods being described inadequately.

8.    The customer will be responsible for all costs incurred from the delay beyond OOCL Logistics’ control (e.g., the act of God or strike); the same applies but is not; same limited to awaiting mandatory documents, payment, customs hold, Port Authority holds and vessel delays.

9.    If you have questions about our CHB services and the relevant charges/fees, please contact OOCL Logistics customer service in your area.