E-Customs Solution Terms & Conditions

Applicable to Ningbo, China

1.    Quotation on the E-CHB platform for CHB business in Ningbo is per document and includes basic handling charges only, up to 6 commodity names. Each booking is subject to a maximum number of 50 commodity names. The additional cost would be applied to extra lines of the name.

2.    Mandatory documents required for providing customs services in Ningbo:
•    Commercial invoice(s) 
•    Packing list(s)
•    Customs declaration Sheet
•    Customer Contract
•    Advance Manifest (Must show the Vessel name, voyage, Bill of Lading number, and Container Number)

3.    Additional documents (where applicable)
•    Bill of Lading

4.    Only after receiving and verifying the business information and above-listed documents can OOCL Logistics confirm and arrange the CHB service.

5.    Please make the booking request at least two working days before the terminal closing date. Necessary documentation must be submitted unsolicited. Otherwise, the CHB service cannot be guaranteed.

6.    OOCL Logistics Ningbo would handle all customs clearance within the terminal closing date. Customers must advise OOCL Logistics if they need their customs cleared before the terminal closing date.

7.    OOCL Logistics reserves the right to dismiss any customs clearance order for causes including but not limited to the buyer being in payment default, documents missing for due and proper customs declaration and goods being described inadequately.

8.    The customer will be responsible for all costs incurred from the delay beyond OOCL Logistics’ control (e.g., the act of God or strike); the same applies but is not limited to awaiting mandatory documents, payment, customs hold, Port Authority holds and vessel delays.

9.    If you have questions about our CHB services and the relevant charges/fees, please contact OOCL Logistics customer service in your area.