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Set sail with confidence – whether you have questions or need support, our customer service team is here to navigate alongside you. 

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Talk to our intelligent customer service agent Fin anytime. Support from our live chat agent is just a click away.

The customer service team operates from 08:30 to 11:30 and 12:30 to 22:00 HKT on Mon–Fri except public holidays. Regional offices are available in their designated time zone and during service hours. 

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