Rewarding All Spectrum of Services - More Points Earned!
These Loyalty Points allow you to upgrade your membership status and access even more benefits.
All Bookings and Cargo Types
Whether you book through E-Spot, E-Quote, or Contract, loyalty points will be earned for all booking and container types, including General Cargo, Reefer, and Non-operating Reefer.
Haulage Mode
If any leg of the shipment involves a DOOR move, an extra loyalty point will be earned for each TEU.
Extra D&D
Earn an extra loyalty point for each TEU when you purchase Extra D&D for your booking on FreightSmart.
We understand that sometimes you require changes to your shipping plans. That’s why we introduce cancellation fee discounts for each member tier to mitigate your unexpected costs.
Within 24 hours of creating order
Free cancellation for all orders
21 days or more before ETD
You will be charged:
20% of the standard cancellation fee
16% of the standard cancellation fee
7–20 days before ETD
You will be charged:
50% of the standard cancellation fee
40% of the standard cancellation fee
Within 6 days of ETD
You will be charged:
Full cancellation fee
80% of the standard cancellation fee
1 The benefits may vary each quarter, subject to adjustments made by OOCL from time to time based on the available resources.
2 Subject to space availability and may be changed from time to time, which will be announced via FreightSmart platform notices or newsletters.
3 Please refer to Product Upload Schedule for the specific purchase limit down to service. Terms and conditions apply. Offers subject to availability.
4 Discounts cannot be combined with other special offers.
Points earned from E-Spot bookings will be issued to the Booking Party, while points from E-Quote and Contract bookings will be credited to the Agreement Control Party.
In case of cancellation for any bookings, loyalty points for those bookings will be deducted and adjusted in your account.
All terms and conditions stated are subject to change without advance notice.
In the event of any inconsistency or conflict between the English and Chinese versions of this policy, the English version shall prevail.
