Concierge Service | FreightSmart: Total Shipping Solution by OOCL

Open a World of Possibilities

From picking up from factories to unloading it on your warehouse, including customs clearance and inland transportation, FreightSmart Concierge Service provides a total end-to-end solution and a stress-free logistic experience.

Accommodate Your Needs

Let us know your shipping plan such as delivery schedule, goods and shipping details, then leave the rest to us.

End-to-End Service

We provide a total end-to-end solution for your global shipping plan, and easing the hassle of coordinating with multiple logistic suppliers.

Priority Shipping Space

Have prioritised access to our shipping space, mitigating the risk of being rolled over or detoured during peak seasons.

Personal Assistant

Escorted by OOCL’s dedicated customer service team, providing personal assistance on booking, clearance and shipping process – even if it is your first time to ship.

Advanced Visibility

Concierge Service provides a new level of estimated time arrival visibility and possible demurrage and detention (D&D) charges for your shipments.