E-Trucking Terms & Conditions

Applicable to Australia 

Quotation

1.    The rate information is given as the best reasonable estimate and is subject to change.

2.    The Booking Confirmation does not serve as a quotation and cannot be used by the Booking Party to place further bookings.

3.    Acceptance of booking requests is always subject to capacity and equipment availability at both the time of receipt by OOCL Logistics of your booking request and the date of confirmed delivery.

4.    OOCL Logistics reserves the right to decline the booking, notwithstanding any issuance of Booking Confirmation, transport documents or receipt of the Goods, if the cargo weight may exceed any regulatory or other restrictions in any applicable country location.

Payment

1.    All fees and/or charges must be paid in accordance with the due date stated in the invoice.

2.    OOCL Logistics reserves the right to seek legal action against any customer in malicious arrears on their after-sales payment or overdue payment.

3.    All sums specified on the E-Trucking platform or otherwise are exclusive of any sales taxes and/or any other taxes relating to the supply of the products or services which shall be paid by the Registered User at the applicable rate.

Trucking Service

1.   Trucking service only applies to commercial addresses, residential locations are not accepted. Customers’ premises must be free from any obstruction.

2.    The price quoted is pure trucking cost only. It is exclusive of insurance for goods and empty containers or any additional costs such as customs clearance, multi-stops, dangerous goods, cooling chassis, HS seals, canvas placement on empty open-top containers, etc.

3.    The price quoted is only for the nearest empty container pickup/drop-off depot of the selected address and is always subject to the final acceptance of the carrier to pick up/return the empty container at the given depot.
4.    Toll and fuel charges are included in base rates. OOCL Logistics reserves the right to implement fuel floaters when the price increases significantly.

5.    Deliveries in Australia include free waiting time for unloading and stripping which varies between trailer types: 1 hour for standard trailers; and 30 minutes (or 0.5 hours) for side loaders. Potential waiting times for any customs or other purposes will be deducted from the aforementioned granted waiting time.

6.    Trucking service is only applicable to standard containers and is subject to weight limitations. The maximum payload for all motor transportation corresponds to a specific port and trailer type. The maximum payload for a live reefer is lower due to a heavier chassis. The weight limitations by port and trailer type (in tons) listed below are for Australian deliveries only. For other countries, lower weight limits may apply.

7.    If the above weight limit is exceeded, an overweight fee will be incurred, and the overweight fee will be quoted according to the specific conditions of the shipment.

8.    Details of the trucking service arrangement, in the standard format, should be sent to OOCL Logistics’ Customer Service team at least 2 working days before loading. Loading references and necessary documentation which are needed for loading must be submitted unsolicited. Otherwise, transport cannot be guaranteed as planned, and any related costs will be charged to the customer.

9.    OOCL Logistics shall only confirm and arrange the trucking service after receiving and verifying the business information (including detailed packing address and other information) when the requirements in Clause 8 are deemed fulfilled.

10.    Any transport cancellation less than 1 working day (or 24 hours) before the agreed appointment date may result in a waste trip and other additional costs, which will be charged to the customer.

11.    The customer will be responsible for all costs incurred from the delay of customs declaration if the customer or their agent arranges their own customs clearance. The same applies to delays beyond the forwarder’s control (e.g., Acts of God or strikes).

12.    Missed time slot surcharge may occur due to late customs clearance for imports/exports and other unforeseen circumstances.

13.    For container de-hire, the Customer Service team requires a notice period of 2 working days (or 48 hours) excluding weekends and public holidays.

14.    During the epidemic, there may be other additional costs incurred. If applicable, OOCL Logistics will confirm with the customer in advance for acceptance.

15.    The trucking service is subject to all relevant charges for terminal operations related to the shipping company or third-party operation fees (including but not limited to):
a.    Container lift-on and lift-off fee
b.    Port charges
c.    Depot charges
d.    Container early pickup fee
e.    Container seal fee
f.    Carrier local charges

16.    If there are any questions about the trucking service and the relevant charges/fees, please contact OOCL Logistics’ Customer Service in your area.

Additional Surcharges

1.    Additional surcharges may be applicable to the trucking service (including but not limited to):
a.    VBS/Container chain fee, per container
b.    Infrastructure fee, per container
c.    Side loader access fee, per container
d.    Transport wait time surcharge
e.    Overweight surcharge

2.    Rates are subject to 10% GST.