Extending free time (previously shown as Purchase Extra D&D) allows you to extend detention and/or demurrage free time for current E-Spot or E-Quote bookings.
Before you start
- Free time extension option should be available for your E-Spot or E-Quote quotation
- You have received the booking confirmation for your E-Spot or E-Quote order.
Extend free time
Book in Additional Service
- Go to Additional Service from the menu bar.
- In the Extend Free Time section, enter your Booking Number, then click Search.
- Choose whether you want to extend free time for Origin or Destination.
- Select the number of days you want.
- Review the charges shown in the summary, then click Submit.
Book in Control Tower
- Go to Control Tower from the menu bar.
- In the Shipment Overview section, locate the specific shipment.
- Click Purchase Additional Services under Action.
- In the Extend Free Time section, enter your Booking Number, then click Search.
- Choose whether you want to extend free time for Origin or Destination.
- Select the number of days you want.
- Review the charges shown in the summary, then click Submit.
Book in Shipment Overview
- Go to Control Tower from the menu bar.
- In the Shipment Overview section, locate the specific shipment.
- Click the booking number.
- Select and click Purchase More.
- Choose whether you want to extend free time for Origin or Destination.
- Select the number of days you want.
- Review the charges shown in the summary, then click Submit.
To review your submissions, go to Free Time Extension Records .
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