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Check free time extension records for submitted bookings
Feb. 12, 2026 Additional Services

After you submit a free time extension request, you can review your submitted records in FreightSmart at any time.

Before you start

  • You have submitted at least one free time extension request for a booking.

Check free time extension records

  1. From the top menu, go to Additional Service
  2. Open Free Time Extension Records.
  3. Optional: use any of the filters to narrow down the results:
    • Booking No.
    • Status
    • Application Date range
  4. Click Search.
  5. Review the record list, including the details and application status.

Further help

If you believe a submitted record is missing or the status looks incorrect, click Ask Fin to contact our customer service team.

Can’t find your answers? Ask us directly.
We’re sorry that your question might not have been covered – see extra options to connect with our customer service team.
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