Need further assistance with FreightSmart on your shipment? Choose the contact option that best suits your enquiry.

Our customer service team can help right away with Ask Fin. Tap Ask Fin button on any FreightSmart page to get immediate assistance.
Customer service support is available during the working hours of your selected country/region. Supporting hours may vary.
If you have a detailed enquiry or require a formal written response, you can submit an enquiry through the OOCL contact form.
If you need assistance from a specific origin/destination port, please select from the list below to find the contact details of your local OOCL or service agent office.
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