FreightSmart allows colleagues to link their individual accounts to an already verified company. Once approved, they become sub-users and can manage quotations and bookings on behalf of the company, subject to their assigned permissions.

The primary user can control whether each sub-user can view bookings created by other company users and whether they can submit or manage bookings.

Before you begin

Make sure that:

• Your company has completed business verification.
• Each prospective sub-user has registered and activated a FreightSmart account but has not completed company verification for another company.
• The prospective sub-user has the FreightSmart ID of the verified company they want to join.

Request to join a company account

The prospective sub-user must submit a request to join the verified company account:

1. Sign in to FreightSmart using the newly registered account.
2. On the company verification page, select Associate with an Account.
3. Follow the on-screen instructions and enter the FreightSmart ID of the verified company.
4. Review the company information, then submit the association request.

Once the request is approved, the account will be linked to the company as a sub-user.

Approve a request to join your company account

The primary user can approve or reject incoming association requests:

1. Sign in to FreightSmart using the primary user account.
2. Go to Account Settings, then go to Manage Sub-users.
3. Under Pending for review, find the association request.
4. Select the Gear icon (“”) next to the request, then approve or reject it.

To process several requests at once, select the relevant requests and then select Batch Approve or Batch Reject. A company account can have up to 51 sub-users.