If your shipping plans change, you can request cancellation of an E-Spot booking after it has been submitted. You can either keep the reserved space for a new booking or cancel both the booking and its associated E-Spot order. Your cancellation is subject to the terms shown in the E-Spot quotation, and fees may apply.

Cancel an E-Spot booking

1. Go to Control Tower and locate the E-Spot booking you want to change.
2. From the Actions menu (  ), select Cancel Booking.
3. Choose one of the following options:
    
   • Cancel Only the E-Spot Booking

     This cancels the booking and returns the reserved space to the associated E-Spot order. You can then use that space to submit a new booking. If you do not use the returned space to submit a new booking, or if you later cancel the E-Spot order, a cancellation fee may apply under the terms shown in your quotation.

   • Cancel Both the E-Spot Booking and Order
     This cancels both the booking and its associated E-Spot order at the same time. A cancellation fee may apply under the terms shown in your quotation.
      
4. Review the cancellation details and any applicable fees, then submit your request.

After you submit your request, track your request by checking the booking status in Control Tower. If you selected Cancel the E-Spot Booking, you can find the returned E-Spot order in My Quote & Book.