Subject to the applicable cancellation terms and any cancellation fees that may incur, you can reduce the booking quantity of a confirmed E-Spot order or cancel the entire order.
Cancel or adjust an E-Spot order
- Go to My Quote & Book and locate the confirmed E-Spot order you want to change.
- From the Action menu ( ), select Adjust/Cancel Order.
- Update the order quantity in TEU:
- Enter a lower quantity to reduce the order.
- Enter 0 to cancel the entire order.
- Review the cancellation or adjustment terms and any fees that will be incurred.
- Confirm and submit your adjustment or cancellation request.
After submitting your request, return to My Quote & Book to review the updated E-Spot order status and order quantity.